Steps We Take to Protect Your Privacy
BB9 collects certain personal information from members to operate its services effectively. This information is gathered in three ways — directly provided by you, automatically collected, and received through third parties.
| Data Type | Purpose of Collection | Mandatory |
|---|---|---|
| Name & Date of Birth | Identity Verification | Yes |
| Email & Phone | Communication & Security | Yes |
| Payment Information | Transaction Processing | Yes |
| National ID Card | KYC Verification | If needed, |
| Browsing Data | Experience Improvement | Optional |
BB9 collects information only for specific, legitimate purposes. No unnecessary or excessive data is requested.
Our Commitment: BB9 never sells your information to advertising companies or uses personal data for profiling.
Your data is used solely for the purposes listed below. BB9 never uses your information for unrelated or unnecessary reasons.
Your name, email, and phone number are used to create and manage your account. Device and IP information is logged for login security purposes.
Payment method details are used to process deposits and withdrawals. Records of each transaction are retained for legal compliance purposes.
Relevant offers and recommendations are shown based on your gaming preferences and history. This information never leaves BB9.
BB9 shares your personal information with third parties only in very limited circumstances and strictly on a need-to basis.
Only the information necessary to process transactions is shared with bKash, Nagad, and banking partners. No additional data is disclosed beyond that.
To comply with applicable laws of Bangladesh, data may be disclosed in response to a court order or a lawful request from a government authority.
We work with select technology companies for server hosting and security services. These companies operate under strict confidentiality agreements.
A Clear Commitment: BB9 never sells or transfers your information to advertisers, data brokers, or other gaming companies.
BB9's website and app use cookies and similar technologies to enhance your experience and ensure the site functions properly.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain site features.
BB9 does not retain any data beyond the required period. Once that period expires, data is securely deleted or anonymised.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Compliance |
| Transaction Records | 7 Years | Financial Regulations |
| KYC Documents | 5 years after verification | Legal Requirements |
| Support Conversations | 3 Years | Service Quality Assurance |
| Log Files | 1 Year | Security Monitoring |
| Marketing Preferences | Until consent is withdrawn | Based on your consent |
Once the retention period expires, your data is automatically deleted from our systems. This period is not extended unless required by law.
BB9 believes every member should have full control over their own data. You have the following rights:
To exercise any of these rights, email us at (support@bb9.click). We typically respond within 30 days.
BB9 does not knowingly collect information from anyone under the age of 18. Age verification is mandatory during registration. If we become aware that a minor's data has been collected inadvertently, it is deleted immediately and the account is closed.
BB9 may update this Privacy Policy from time to time. For significant changes, members will be notified by email at least 14 days in advance. Minor edits may take effect without prior notice.
The date of each update is shown at the top of the page. Continued use of BB9 after any changes constitutes acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy, please reach out to us. Our Data Protection team is always ready to help.
Your privacy concerns matter to us. We take every complaint seriously and work to resolve it as quickly as possible.
Read BB9's Privacy Policy and register with confidence. Your data is completely secure.
By registering, you confirm that you have read BB9's Terms & Conditions and Privacy Policy these terms.